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Training Small Group Exercise

Promoting Positive Behaviour

This programme is focussed on the learning needs of care and support workers promoting positive behaviour within adult community care services.

We use a lively programme of discussion, case studies and re-enactment to compare and contrast challenging, anti-social or positive behaviours. We ask participants to identify real-life behavioural problems affecting service users and those around them, and work with the group to design reactive and proactive responses to long-term, ongoing issues.


For more information, advice or just a chat about the range of options we offer, get in touch - we'd love to hear from you!

More about Promoting Positive Behaviour

Small Group Led by trainers with extensive experience in the field, the course utilises small group discussions, presentations (both trainer and delegate-led), multi-media resources and role play to meet our learning objectives.


At the core of the course is our unique CAPE (Clarifying, Assessing, Planning, Evaluating) approach to promoting positive behaviour which together with the Positive Behaviour Toolkit represent a consistent, client-focussed approach to problems which can and often do leave staff bewildered, de-skilled and even burnt-out.


Promoting Positive Behaviour is best delivered as a one-day in house course for delegates requiring more intensive training, but can also be run as one of our Bite Size Courses. We can also deliver a Train the Trainer programme and Training Packs for this subject area.

Not quite what you're looking for? Take a look at Working with Challenging Behaviour or Dementia and Challenging Behaviour

Learning Objectives

During the course we’ll be enabling delegates to:

  1. Clarify the real-world meaning of behaviours that are 'challenging', 'difficult' or 'anti-social'

  2. Assess client behaviours in terms of the 'what' 'when' 'how' and 'why' questions

  3. Create action/care/support plans which a) promote positive client behaviours b) make sense to the client and c) can be adopted consistently by those involved with that individual

  4. Evaluate and summarise the progress of our plans

  5. Identify new and existing skills (The Toolkit) used by ourselves and colleagues when supporting service users and vulnerable adults

Send Us a Message

We're looking forward to hearing from you and will be back to you within 24 hours. Please note: we run in-house courses and consultancy services for organisations but do not provide open access events for individuals