Working with Challenging Behaviour
This 1-day course is aimed at housing and social care workers faced with a variety of challenging behaviours in residential and supported community care.
Starting with the important premise that challenging behaviour almost always has a root cause, delegates will be faced with a variety of realistic case studies and audio-visual material from which they will be asked to use our CAPE model to Clarify, Assess, Plan and Evaluate both problem behaviours and our responses to these behaviours.
We use the Challenging Behaviour Toolkit to identify key interpersonal and communication skills to maintain safety and effect lasting change with challenging clients.
This 1-day course is also available as a shortened 3 hour workshop with consecutive AM and PM sessions for separate delegate groups. This version will have reduced Learning Objectives and more intensive input. Please contact us for further details.
Download the Course Information Pack here
Read Connor Kinsella's 'Challenging Behaviour: How to Avoid Kicking the Cat'
Identify 'challenging' behaviours which clients may present in a variety of care
Describe factors which may adversely or positively affect the behaviour of
Design relevant interventions and care plans to prevent problems arising, and
promote positive behaviours where problems have been identified
This course is suitable for:
Supported Housing Workers
Learning Disability Workers